Hands-On Lab: Build an Agentforce Voice Bot from Scratch
Customer expectations have changed. They want instant responses, personalized conversations, and seamless service, regardless of when they call. Yet many businesses still struggle with high call volumes, long wait times, and missed opportunities.
Join us for a live hands-on webinar where you'll learn how to build an 'Agentforce Voice Bot from scratch' using Salesforce Agentforce. This practical session will walk you through creating an AI-powered voice agent capable of handling customer conversations, integrating with Salesforce, and automating real-world business workflows.
What You'll Learn:
- Build an Agentforce Voice Bot from the ground up
- Understand the architecture behind Agentforce Voice
- Integrate with Salesforce Data Cloud and Service Cloud
- Design conversational AI workflows
- Automate customer interactions with real-time data
- Best practices for building scalable voice experiences
Agenda:
- Introduction & Use Case Overview
- Architecture Deep Dive
- Live Build: Creating the Agent
- Live Demo
- Q&A
Whether you're a Salesforce Admin, Developer, Architect, Consultant, or AI enthusiast, this session will give you practical experience building voice-powered AI agents that solve real business challenges.
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