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Salesforce Certifications 2026: New Names, Retirements, and Important Deadlines

  Published on: 15 June 2026

  Author: Ankit Singh

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If you have been working in the Salesforce ecosystem for a while, you have probably noticed one thing: the platform never stands still.

Every year, Salesforce introduces new capabilities, expands into new industries, and pushes deeper into artificial intelligence. As technology evolves, the skills required to succeed evolve as well.

That is exactly why Salesforce has announced one of its biggest certification updates in recent years.

Several certifications are being renamed. Twenty-four certifications are set to retire. New learning paths are already in development. Most importantly, Salesforce is reinforcing a simple idea: certifications should reflect the skills that businesses need today, not the skills that were relevant years ago.

At BugendaiTech, we see this as a positive step for professionals, partners, employers, and customers. Rather than creating confusion, these updates help ensure that Salesforce credentials continue to represent real-world expertise across AI, data, automation, CRM, and customer engagement.

In this guide, we break down everything you need to know

Why Salesforce Is Making These Changes

Many people assume certification updates are simply administrative decisions.

In reality, they reflect how quickly technology is changing.

Salesforce is investing heavily in Agentforce, AI-driven automation, intelligent customer experiences, and industry-specific solutions. As products evolve, certification names and learning paths also need to evolve so they accurately represent the expertise employers expect.

The goal is straightforward:

  • Help professionals earn credentials that stay relevant.
  • Help hiring managers identify skills that match modern business requirements.
  • Help partners and customers build teams prepared for the future of Salesforce.

Certification Name Changes Effective July 24, 2026

The good news is simple.

If you already hold one of these certifications, you do not need to earn it again. Salesforce will automatically update the certification name across your Trailblazer profile while preserving your original achievement date.

Current Certification New Certification
B2B Commerce for Administrators Accredited Professional Salesforce Accredited B2B Commerce Administrator Professional
B2B Commerce for Developers Accredited Professional Salesforce Accredited B2B Commerce Developer Professional
Communications Cloud Accredited Professional Salesforce Accredited Agentforce Communications Professional
Consumer Goods Cloud Accredited Professional Salesforce Accredited Agentforce Consumer Goods Professional
Financial Services Cloud Accredited Professional Salesforce Accredited Agentforce Financial Services Professional
Health Cloud Accredited Professional Salesforce Accredited Agentforce Health Professional
Manufacturing Cloud Accredited Professional Salesforce Accredited Agentforce Manufacturing Professional
Public Sector Solutions Accredited Professional Salesforce Accredited Agentforce 360 for Public Sector Professional
Salesforce Certified B2C Commerce Cloud Developer Salesforce Certified B2C Commerce Developer
Salesforce Certified Field Service Consultant Salesforce Certified Agentforce Field Service and Operations Consultant
Salesforce Certified Marketing Cloud Email Specialist Salesforce Certified Marketing Cloud Engagement Specialist
Salesforce Certified Nonprofit Cloud Consultant Salesforce Certified Agentforce Nonprofit Consultant
Salesforce Certified Revenue Cloud Consultant Salesforce Certified Revenue Management Consultant
Salesforce Certified Sales Cloud Consultant Salesforce Certified Agentforce Sales Consultant
Salesforce Certified Sales Foundations Salesforce Certified Agentforce Sales Foundations
Salesforce Certified Service Cloud Consultant Salesforce Certified Agentforce Service Consultant

What Does Agentforce Mean for Certifications?

One of the biggest changes is the addition of Agentforce to several certification names.

This is not just a branding exercise.

Agentforce represents Salesforce's vision of AI agents working alongside people to automate tasks, improve productivity, and create better customer experiences.

By incorporating Agentforce into certification titles, Salesforce is signaling where the platform is heading and encouraging professionals to build expertise that aligns with its AI-first strategy.

Twenty Four Certifications Retiring on February 1, 2027

The following certifications will retire from the active catalog.

Certification

Why Marketing Cloud Professionals Should Pay Close Attention

If you work with Salesforce Marketing Cloud, these updates are especially important.

Four marketing-focused certifications are retiring.

Retiring Marketing Certification Future Direction
Salesforce Certified Marketing Cloud Account Engagement Consultant Skills expected to contribute toward upcoming Agentforce Marketing certification
Marketing Cloud Advanced Cross Channel Accredited Professional Skills expected to contribute toward upcoming Agentforce Marketing certification
Marketing Cloud Intelligence Accredited Professional Skills expected to contribute toward upcoming Agentforce Marketing certification
Marketing Cloud Personalization Accredited Professional Learning continues through Trailhead while Salesforce develops future certification paths

Salesforce has also confirmed that new Marketing Next and Agentforce Marketing related certification offerings are under development.

For marketers, consultants, and implementation partners, this is an exciting opportunity rather than a setback.

The future of marketing on Salesforce is increasingly focused on AI, personalization, unified customer data, predictive intelligence, and automated campaign execution.

Do Retired Certifications Lose Their Value?

No.

This is one of the biggest misconceptions surrounding the announcement.

A retired certification remains a valid certification.

It will continue to appear on your Trailblazer profile and can still be verified by employers.

Retirement simply means Salesforce is no longer actively maintaining that certification as part of its current portfolio.

The knowledge you earned and the effort you invested remain valuable.

Do You Need to Retake Renamed Certifications?

No.

If your certification is only being renamed:

  • You do not need to sit for another exam.
  • Your certification status remains active.
  • Annual maintenance requirements remain unchanged.
  • Your Trailblazer profile will automatically display the updated name.
  • Your employer will see the new certification name with your original earned date.

What Should Salesforce Professionals Do Next?

At BugendaiTech, we recommend a practical approach.

If you are preparing for an exam

Review whether your chosen certification is scheduled for retirement and complete it before the final exam deadline if it aligns with your career goals.

If You Already Hold Certifications

Check whether your credentials are part of the renaming initiative and download updated certificates and logos after the changes take effect.

If You Work in Marketing Cloud

Keep an eye on the upcoming Agentforce Marketing certification path. The industry is rapidly moving toward AI-powered marketing workflows and intelligent customer engagement.

If You Hire Salesforce Talent

Update internal hiring frameworks and certification requirements to reflect the revised naming conventions.

Why This Matters for the Future of Salesforce Careers

The certification announcement tells a much bigger story.

Salesforce is aligning learning with the direction of its products.

Businesses increasingly expect professionals to understand AI, automation, data activation, and connected customer experiences instead of isolated technical skills.

By refreshing its certification portfolio, Salesforce is helping ensure that credentials remain meaningful indicators of current expertise.

For professionals, that creates stronger long-term value.

For employers, it improves confidence when evaluating certified talent.

For customers, it leads to better implementations and business outcomes.

At BugendaiTech , we believe continuous learning is one of the strongest investments any Salesforce professional can make. Certifications open doors, but staying aligned with platform innovation is what builds lasting careers.

You can explore the official resources below.

Salesforce Certification Lifecycle

Certification Updates and Retirement Details

Certification Name Changes and FAQ

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